Community Guidelines




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Community guidelines

EquiConnect.horse brings equestrians and professionals who want to contribute to a more beautiful and better horse world together. We take the integrity of our platform extremely seriously and are committed to making it a safe, protected, legal and respectful digital environment. That's why we've created these community guidelines.  

In the context of the continuous development of EquiConnect.horse and progressive insight, we will adjust these community guidelines as necessary. That is why it is important that you regularly check whether changes or updates have been made. Follow these community guidelines. If you see content that violates these guidelines, please contact us immediately. 

EquiConnect.horse is a platform where horse enthousiasts, professionals and companies can create a profile. We expect you to show respect for all members who are part of the EquiConnect.horse community. Even if you do not agree with the views or opinions of individual members. 
Please note that EquiConnect.horse is committed to an inclusive equestrian community with room for diversity as long as contributions do not conflict with the ISES guidelines. 

House rules within the digital environment of EquiConnect.horse 

Make yourself and your contribution to a more beautiful and better horse world visible 
Transparency is the most important condition for a more beautiful and better horse world. From that point of view, fake profiles and anonymous comments are not allowed. The profiles of EquiConnect.horse offer you the opportunity to make your contribution visible. A completed profile is an important condition to be able to use the platform properly

Share constructive and inspiring content 

If we want to contribute to a more beautiful and better horse world, criticizing old and new ideas is not enough. We'd like to answer the question ‘how?’ as well. So make your voice heard and inspire our community with your efforts or with examples of practices that you find inspiring.  

Publish self-generated or correctly obtained content 

You are welcome to post (both commercial and personal) content that you have created yourself or obtained correctly. Assuming that content is not hateful in nature or otherwise violates these guidelines. This also applies to photos, videos, logos and texts. EquiConnect.horse does not accept content, persons or organizations that promote or encourage hatred, violence or harassment towards others and/or themselves. 
You may not distribute content through EquiConnect.horse that:

  • Defames or disgraces another horse lover, professional or company,
  • Violates privacy or contains someone's likeness without permission,
  • Harassing, threatening or attempting to intimidate another,
  • Encourages potentially harmful disinformation or deliberately misinformation, which is detrimental to the support of the equestrian sector.
  • Is fraudulent, deceptive or unlawful,
  • Protected by copyright, trademark or trade dress, unless you have the express prior written consent of the owner of this right. 

    Attitude and behavior 

    We would like to keep the discussions within EquiConnect.horse constructive. All insights and views are welcome, and we do not want to apply censorship in any way to promote open discussion as much as possible. A number of rules apply to this.  

    • Don’t give unsolicited opinions and advice
    • Take your time to understand what the other person wants to say and then respond. Keep in mind that online replies can sometimes come across differently than intended.
    • No dropping onliners into discussions, without contributing to the discussion itself
    • Don't generalize. Try to substantiate your opinion and your views with facts and possibly references to scientific research.
    • Look for common denominators, rather than magnifying differences.
    • Play on the ball and not on the man. Naming and shaming is not allowed. Of course you can question practices and methods, but on the basis of content and substantiation. 

        Privacy 

        It is not allowed to share private data or personal communication of others via EquiConnect.horse. For example, screenshots of Whatsapp, DMs or Messenger where another person is recognizable. That includes sharing photos of other horses and people. Post only with their permission. 

        Reviews  

        On EquiConnect.horse it is possible to share experiences with professionals and companies through reviews. These can be positive or negative experiences. Of course, we encourage members to give positive reviews to professionals and companies that they are very satisfied with. But where work is done, mistakes are also made. We recommend that you first resolve complaints with the professional or company. However, you can then let us know whether your complaint has been resolved satisfactorily. Remember that not giving a review is also a signal. On EquiConnect.horse, fake reviews are not allowed, they will be removed. Reviews may only be given if there is a direct relationship with the company or professional.  

        EquiConnect.horse for equestrian professionals and companies

        EquiConnect.horse offers a platform for equestrian professionals and companies to make commitment to a more beautiful and better horse world visible and to get in touch with their target group. But also to promote their own products, services and events. All products, services and events may be offered and promoted, as long as they are in line with the vision and ambition of EquiConnect.horse and thus contribute to awareness and horse welfare.  

        Community Guidelines violation

        We strive for an honest and respectful community. If you come across content that violates these Community Guidelines or our terms and conditions, please contact us immediately. We review each report and depending on its nature, we may or may not contact you. We appreciate your feedback and the comments from our community. If we determine that the content violates our Community Guidelines, we may remove the relevant portion of the content, remove the entire offer or event, or take an alternative action that EquiConnect.horse determines is appropriate based on the circumstances of the content. If our mission is seriously violated (at our discretion), we may also delete the relevant profile.